Privacy Policy

• Contact information such as your name, email address, company, and job title.
• Information submitted through contact forms, demo requests, or customer support.
• Website usage information and analytics.
• Enterprise customer financial and business data processed solely for providing the requested services.

We do not intentionally collect sensitive personal information unless it is provided by customers as part of using our services. We do not sell personal information or use customer financial data to train AI models without explicit customer permission.

• Provide and operate our services.
• Improve product functionality and user experience.
• Respond to inquiries, support requests, and demo requests.
• Maintain platform security.
• Monitor service performance and reliability.
• Comply with applicable legal and regulatory obligations.

Where applicable, we process personal information based on one or more of the following legal bases:

• Performance of a contract.
• Legitimate business interests.
• Compliance with legal obligations.
• User consent where required.

We implement industry-standard technical and organizational security measures designed to protect customer information from unauthorized access, disclosure, alteration, or destruction.

Our security practices include encryption, secure authentication, role-based access controls, audit logging, and secure software development practices. We continuously review and strengthen our security controls as our platform evolves.

We do not sell personal information. We may share information only with trusted service providers that help us deliver our services or where disclosure is required by applicable law. These providers are contractually required to protect customer information.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and applicable legal requirements.

Depending on your location, your information may be processed in jurisdictions other than your own. Where applicable, we implement appropriate safeguards designed to protect personal information during such processing.

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information. You may also object to or restrict certain processing activities where permitted by law. Enterprise customers retain ownership and control of their business data.

Ledgent AI is designed with GDPR principles in mind and incorporates privacy and security controls that support responsible handling of personal data. We continuously review and strengthen our privacy program to align with evolving regulatory expectations and industry best practices.

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or security practices. Updated versions will be published on this page together with the revised effective date.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:

privacy@ledgent.ai